FAQ

Advocacy can help by providing assistance to amputees and their families to ensure they know their rights and are aware of the financial and health-care benefits available to them. We also help in areas such as government benefits, human rights, insurance and legal issues, and war amputees’ benefits.

If you have a concern, please contact us as soon as possible so that we may determine how we can help.
1 877 622-2472
info@waramps.ca

As a registered charitable organization, we are limited by our resources and budget and must prioritize which cases we are able to take on. An exciting aspect of the Advocacy Program is that some of our cases have the potential to create widespread, positive changes for all amputees. Our focus is on these types of cases, where a positive outcome can set the groundwork for many more amputees to achieve the same result.

Yes, we can answer any questions your employer may have, such as what a medical recommendation from your occupational therapist or physiotherapist means, as well as what accommodations may be needed for an employee with an amputation. If you have experienced discrimination or have been treated unfairly in the workplace, The War Amps can help. Each situation is unique, and we will work with you to address the issue.

Through the “Crusade for Reform,” our goal is to proactively educate the government and insurers on the medical necessity of prostheses, their abilities and limitations, and their realistic costs, so that individuals receive the limbs they need for their independence, safety and security.

Yes, our resources can help you learn more and apply for the financial and health-care benefits available to most amputees, such as the Disability Tax Credit (DTC) and Registered Disability Savings Plan (RDSP). Contact us to receive these resources.
1 877 622-2472
info@waramps.ca

Yes. Please note, however, that a charity may not issue a receipt if the donor has directed the funds to a specified person or family. For more information on this guideline, please read the Canada Revenue Agency’s Interpretation Bulletin IT-110R3 .

Your donation will be used to fund the various programs and services we operate. For additional information on the work we do and how our funds are distributed, please view our Essential Financial Information. You may also obtain this information by contacting Customer Service at customerservice@waramps.ca or 1 800 250-3030.

Yes. Monthly gifts are easy to make. Visit our Monthly Giving page to donate online or for monthly giving donation forms, which you can send in by mail or fax. You may also call us at 1 800 250-3030 to set up a monthly gift.

Monthly gifts are processed on the first day of each month.

Monthly donations help reduce administrative costs and provide a continuous and reliable source of funding to support the needs of amputees across Canada.

You can make changes to your monthly donation at any time simply by contacting Customer Service at customerservice@waramps.ca or 1 800 250-3030.

Yes. A donation can be made through all major chartered banks and trust companies. Please use your current key tag number as your War Amps account number.

Yes. Please read our privacy policy. We would like to assure you that we do not and will not divulge the information of our donors to organizations or individuals for any reason. Additionally, The War Amps is ISO/IEC 27001:2013 certified for the operation of an information security management system to protect the privacy of donor and key tag information.

All donations, orders, changes, etc., are processed at the following address:
The War Amps
1 Maybrook Drive
Scarborough, Ontario M1V 5K9

Please refer to our Donation page for more on donation options.

Planned giving refers to charitable gifts that require some planning before they are made. Planned gifts are popular because they can provide valuable tax benefits. By making bequests and other planned gifts, you can help The War Amps meet its commitments to amputees long into the future.

A bequest is a type of planned gift. In making a will, you exercise your right to choose what to do with your lifetime accumulations. Leaving a bequest to a charity creates a lasting memorial to your values and achievements. Bequests offer many practical benefits including retaining control of the gift for the duration of your life and eligibility for tax credits.

A donation in memory of a family member or friend is a meaningful way to express sympathy. The War Amps will send the bereaved family a special card acknowledging your donation. The card will identify the donor and provide the donor’s address but will not include the amount given. A receipt is issued to the donor for income tax purposes.

An “In Honour” donation is a meaningful and unique way to show your appreciation for a friend or loved one who has made an impact on your life, mark a special event or commemorate a special occasion. Donations can be made for any reason. The War Amps will send the person you have chosen to honour a card acknowledging your thoughtful gift. A receipt is issued to the donor for income tax purposes.

You may view our Essential Financial Information, as well as our full audited financial statement here. A copy can also be obtained by contacting Customer Service at customerservice@waramps.ca or 1 800 250-3030.

We appreciate any donations that come to us as the result of fundraising efforts. However, our mandate is clear: we raise our funds through the Key Tag and Address Label Service. As such, we cannot become directly involved in fundraising efforts carried out by others.

The War Amps issues receipts by February following the year during which the donation was made. If you wish to receive your receipt sooner, please contact Customer Service at customerservice@waramps.ca or 1 800 250-3030. If you are currently preparing a donation and wish to receive your receipt immediately, please make your request at the time of the donation.

Donations received in December may be receipted separately from donations made earlier in the year. Please allow an additional 2 weeks for this receipt to arrive.

You may use charitable income tax receipts within 5 years.

We apologize for any mistake we have made. To obtain an amended receipt, please contact Customer Service at customerservice@waramps.ca or 1 800 250-3030.

Yes. Simply contact Customer Service at customerservice@waramps.ca or 1 800 250-3030 and we will gladly send you a replacement receipt.

Changes can be made to a receipt with the exception of the year appearing on the receipt. Charities must date receipts for the same year during which the donation was received. It is imperative that we adhere to these guidelines so that our charitable status is not endangered. For more information, please read the Canada Revenue Agency’s Interpretation Bulletin IT-110R3 .

If you require a name or address change on your receipt, simply contact Customer Service at customerservice@waramps.ca or 1 800 250-3030. In some instances, you may be required to return the receipt to us for a replacement.

Certain donations other than cash can be considered gifts in kind. It is possible to issue a receipt for these gifts as long as the amount recorded is the fair market value of the item as of the date of the donation and as determined by a written valuation by someone knowledgeable in the field. For more information on what constitutes a gift in kind, please read the Canada Revenue Agency’s Interpretation Bulletin IT-297R2.

We are grateful you have chosen The War Amps as the recipient of your donation. Rest assured that your donation will go towards helping amputees in Canada. Your receipt, though, will be issued by the United Way. The United Way will forward your donation to us, keeping your name and address confidential. Please contact us directly if you would like to request key tags and address labels.

Yes. A receipt is issued for all donation amounts.